Feedback Pulse
Collect NPS responses and automate follow-up.
What it does
- Board admin can save and fetch NPS config for a board (column mapping + cadence), scoped to account + board.
- Item view can submit score/comment and list response history with loading/empty/error states.
- Large board run processes 5,000 items through items_page/next_items_page without duplicate writes.
- Paid-only job start is server-gated; free-plan attempt returns HTTP 402 with feature + minimum plan details.
- Cross-account isolation is enforced: account A cannot read or mutate account B NPS config, responses, or jobs (403/404).
Install steps
- From monday.com, open Marketplace and find this app listing.
- Click Install and choose the workspace where you want to enable it.
- Approve requested permissions.
- Open the app feature in a board, item, or dashboard and complete setup.
First-use steps
- Open the app in your monday workspace and authorize required scopes.
- Pick the target board or dashboard context.
- Apply your first configuration and save settings.
- Run one validation action and review the result panel.
Plans
| Plan | Price | What it unlocks |
|---|---|---|
| Free | $0/month | Max boards: 1; Max runs per day: 0; Max bulk items per job: 200; Max trend days: 7. |
| Starter | $12/month | Max boards: 3; Max runs per day: 1; Max bulk items per job: 2000; Max trend days: 90. |
| Pro | $22/month | Max boards: 10; Max runs per day: 4; Max bulk items per job: 20000; Max trend days: 365. |
| Scale | $40/month | Max boards: unlimited; Max runs per day: 24; Max bulk items per job: unlimited; Max trend days: unlimited. |
FAQ
Does this app store monday board content outside monday code?
No. The app stores operational configuration and per-item state required for app behavior inside monday code storage.
How can I request support?
Email [email protected] and include workspace ID, app name, and a short reproduction path.
What happens on uninstall?
Install-specific data is queued for deletion handling in line with marketplace requirements.
Support
Contact: [email protected]
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